This is an exclusive COPACOL channel for safe communication of ethics violations and reporting of internal and external irregularities, ensuring the anonymity of the whistleblower and the confidentiality of the matters handled, not allowing retaliation against anyone who, in good faith, reports a conduct violation.
When using these channels, act ethically and responsibly.
Consumer: For questions, requests, compliments, suggestions or complaints regarding Copacol products, use our SAC 0800 0451313.
Employees: For questions, requests, compliments, suggestions or complaints use the Ombudsman Channel
If you prefer, your report can also be submitted through other communication channels, such as:
E-mail canaldedenuncia@copacol.com.br
Phone 0800 642 2310 - Monday to Friday, from 7:30 AM to 11:30 AM and from 1:30 PM to 6:00 PM.